Informativa sulle spedizioni

Shipping Policy

We currently ship exclusively within Europe.

Processing Time

Orders are processed and dispatched within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

  • Spain: 2–5 business days
  • Western Europe: 4–8 business days
  • Central & Eastern Europe: 5–10 business days

Delivery times are estimates and may vary due to high shipping volumes, customs procedures, public holidays, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Returned Packages

If your package is lost, damaged, or returned to us, please contact our support team and we will work to find a suitable solution.

Contact

For any shipping-related questions, please contact us at supportcryseprojects@gmail.com